Qualifications For A First Class Job

  1. Is your company I.I.C.R.C.  Certified in the area of your service needed?
    Our answer:  First Class Carpet Service is certified in all areas listed in #3.
  2. Are you a member of the Better Business Bureau?  Is so, what is your rating?
    Our answer: Yes, with an A+ rating – since 1990.
  3. I.I.C.R.C. certified technicians in?
    Our answer: carpet cleaning
    odor elimination
    color repair
    carpet repairs
    water damage restoration
    upholstery, mattress, fabric and leather cleaning
    hardwood floor cleaning and sealing
    tile, grout, stone, marble, cement, garage floors and hard surface cleaning
  4. How long have you been in this business?
    Our answer:  In business in King County since 1990.
  5. What is the temperature of the water your clean machine produces?
    Our answer:   We have the most powerful state-of-the art truck mounted equipment, which produces the hottest water – over 200 degrees.
    190 degrees is needed to kill germs and dust mites, and gives the best cleaning, rinsing, odor eliminating and fastest drying.  Hot water extraction cleaning does the best job and is the method recommended by most carpet manufacturers.  Most other carpet cleaning done does not kill germs and dust mites….very important.
  6. What cleaning agent do you use?
    Our answer:  The safest non-toxic cleaning agent, with advanced unique blend that helps prevent resoiling (dry residue
    keeps the carpet and upholstery cleaner longer).  Residue left behind does not attract dirt.  And, yes, it is green rated.
  7. Any other charges?
    Our answer:  We have up front, honest pricing.  No bait and switch.  No hidden charges. No fine print. No travel charge.
  8. Are you licensed, certified, bonded and insured?
    Our answer:  Yes.
  9. Can you remove all stains?
    Our answer: We are a full service carpet restoration company offering bleach spot dyeing, dye and stain removal, carpet stretching and repairs.
    Pet urine and odor removal guaranteed. We are trained in the removal of all stains.
  10. What guarantee do you offer?
    Our answer:  We offer 100% satisfaction guaranteed.

It is shocking how many companies say yes to these questions but do not provide proof. They say they will send it, but your never get it.

You can always find a lower price.  You cannot find a better deal.

We will continue to strive to be a leader in our business

With many new and first innovations to our name.